Get Wet, Get Numb, and Get That Sale!

Yesterday, I put my toe into the swimming pool for the first time this season, and as expected, it met with a very chilly reception.

I waded deeper, generously sprinkling myself with the icy water.

Then I got numb, and it was at that point that I really started to enjoy myself!

Call this immersion, “Getting in touch with my inner Swede,” if you like. But I see it as the necessary ritual to starting your sales day, whether it is face to face or on the phone.

You just have to wade into it, there’s no better way.

By forcing yourself to take the initial step, you’ve done the most difficult thing there is about selling: You STARTED.

As I review the literature and folk wisdom that’s handed down from veterans to rookies, there is inordinate emphasis placed on ENDING sales encounters, which is commonly called CLOSING deals.

“Closers Wanted!” the classified ads and online job agents bellow.

They would be better off seeking “OPENERS,” people who are willing to crawl, limp, hobble, hop, or stumble their way to the doorsteps of prospects.

It doesn’t truly matter, how badly you come across during that first phone conversation of the morning, with one eyelid closed and sucking your first cup of Joe through a straw.

You heard the bell, you champion you, and you made it into the ring for ROUND ONE.

That’s what counts.

Leave the pretty moves to the ballet stars and the perfect moves to the procrastinators.

“There is power in beginning,” the sage says.

You’ve heard, “The harder I work, the luckier I get,” haven’t you?

I agree with that, but you can just as truthfully say:

“The sooner I work, the luckier I get.”

So, don’t wait another second.

Get wet. Get numb. Get lucky.

And above all, get that sale!

Dr. Gary S. Goodman is the
best-selling author of 12 books and more than
a thousand articles. His seminars and training
programs are sponsored internationally and he
is a top-rated faculty member at more than 40
universities, including UCLA Extension, where
he has taught since 1999. Dynamic, experienced,
and lots of fun, Gary brings more than two decades
of solid management and consulting experience
to the table, along with the best academic preparation
and credentials in the speaking and training industry.
Holder of five degrees, including a Ph.D. from the
Annenberg School For Communication at USC,
an MBA from the Peter F. Drucker School of Management,
and a law degree from Loyola, his clients include several
Fortune 1000 companies along with successful family
owned and operated firms across America. Much more
than a “talking head,” Gary is a top mind that youʼll
enjoy working with and putting to use.
He can be reached at: gary@customersatisfaction.com

Hiring Web Developers - What to Know


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1. Basing your Decision on Price Alone

Price is always an important factor when choosing any product or service. For those who are not familiar with web design companies and don’t know what questions to ask, often the default is to choose the lowest bidder and this could be a serious error. It is very likely in the technology field to run into problems when awarding jobs to the lowest bidder. Web developers who quote low prices are usually taking some kind of short cut in their development. Some shortcuts are the omission of statistics or the use of template style designs. Although some templates look reasonably good, if your web developer has done work for other companies, even your competitors, your sites may come across with striking similarities. Once your site is completed you may notice new sites popping up in your community designed by that developer with the same template. In the end, you need to evaluate the price/ performance proposition and ask yourself if you really want the lowest bidder building what could be your most visible marketing tool.

2. Get Someone who can Provide Ongoing Support

Many business’s web sites contain information or material that is incorrect, obsolete, or just plain out of date. Some web developers will move onto their next project and forget about your site’s existence leaving you with no human support for future changes. Be sure that your web developer will look after all aspects of your website; a single call or email is all you should have to do to get what you need.

3. Don’t Underestimate the Power of Statistics

Make sure your web developer will provide you with detailed, real-time web statistics. Some developers may provide basic hit counters, or worse, no statistics at all. As the owner of the web site you need to see your web site’s statistics to measure its effectiveness and make changes as necessary. Be sure that you have access to traffic, and detailed statistical information. Knowing which pages on your site get the most visits, how long visitors spend on each, which search engine sent them to you and where they can from are just a few of the tools that will enable you to periodically fine tune your web site for better results. Also, you should never have to rely on a web developer to send you reports - be sure you have online access to this anytime you want. Ask in advance if it is free with the web site or an additional cost or monthly fee. You wouldn’t drive your car without a dash board - don’t try it with your web site either.

4. Insist on Formal Training and Experience

Your developer needs to understand design aspects and accessibility issues. This comes directly from having proper experience and training. Ensure they have the required knowledge of web programming to build custom applications from basic to advanced as your business grows. Database security and integration is essential when storing sensitive information on your website. Your developer should always keep up-to-date with upcoming technologies and programs.

5. Overlooking the Possible Need for Scalability

One major downfall of sites created by amateurs is the lack of scalability. At some point you’ll need new features added to your site. Not only will it make your site more profitable, but it will make your job, and your staff members’ jobs less time consuming as you begin automating tasks within a web environment. When the time comes to expand, your site will need to be scrapped and a new one created. This is one of those “pay me now or pay me later” situations.

6. Mistaking a Directory Listing for a Web Presence

Many business owners have a vague understanding of the Internet and how it works. Web directory listings may seem like an appealing, inexpensive solution to business owners who are not familiar with Internet marketing. A web directory listing is a web page within a larger web site. Capabilities on a directory listing site is minimal if any. Some will provide only basic company information and not much beyond that. Future development would be nearly impossible without switching to a real web developer. Any business trying to promote a successful image needs to have a customized professional web site with a unique domain name - www.yourcompany.com.

7. Be Sure You Can Pick Up and Move if You Want

Some web designers lock you in with them for the duration of your site. They may actually hold the rights to your domain name (www.yourcompany.com), which means if you ever decide to move, you can’t take your name with you because it doesn’t belong to you. This is ethically and morally wrong. Always retain the rights to your domain name and have access to your registration information. If you don’t take the necessary precautions at the start, it may cost you down the line as your site grows in popularity while you’re stuck with a designer that has limited abilities.

8. You Should Need Only One Number to Call For Any Problem

Having a web design company who will look after all aspects of your website will save you time, money and headaches. If you have any problems it’s best to have one number to call for a solution and only one number. You don’t ever want to find yourself managing an issue among various service providers, especially when the technical issues become complex. It is very easy for a developer to say “oh no - that’s not my problem, you need to talk to your web host, or your internet service provider, or your domain registrar”. Have a single person who knows what they are doing and willing to be accountable and solve your problem, even if they need to deal with a third party regarding the issue. At least you know you will be looked after with only one phone call on your part.

Written by Ryan Barichello, Development Director of the Toronto web design company LinxSmart. His website can be found at http://www.linxsmart.com.

Fat Dogs Have Shorter Life Span Than Other Dogs With Normal Weight


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Various scientific research has been done on the topic of obesity and they all point to one thing: it’s bad for you. Not surprisingly, it isn’t good for your dog either. But note, however, that when it comes to dogs, every excess pound gained is a great percentage of his overall weight.

To illustrate, take the example of a 170 pound man. Let’s say that he gains 5 pounds. No matter how large a weight gain 5 pounds might be for you, the fact of the matter is it is still a very small percentage of his overall weight.

With fat dogs, on the other, hand, weighing 35 pounds, 5 pounds is a great percentage of his overall weight. Hence, it doesn’t take much for your dog to become overweight and start having health problems.

Like humans, fat dogs have shorter life span than other dogs with normal weight. Statistics also show that fat dogs experience more medical problems than others.

Other people might think that fat dogs are cute, but you should not be fooled by their “adorable” appearance. Because the truth is if you really love your dog, you wouldn’t let anything bad happen to him or her. You would do everything in your power to prolong his or her life and keep him or her always healthy and happy. The fact is that fat dogs aren’t healthy. And there is serious doubt if they are happy with the state of their body.

So how do you know when your dog has become too fat?

There are many obvious signs. First, take a look at your dog. Fat dogs are usually rotund in the shape of their bodies. Even if the breed of your dog makes a rotund body a genetic characteristic, it is still a reason to be alarmed if you find that your dog is more rotund than usual. In other words, pay attention to your dog and keep an eye out for anything unusual happening to his body.

If you do suspect that your dog is gaining more weight than normal, then see your veterinarian. He would usually have a weight chart, showing the weight ranges for the various dog breeds. He can make comparisons and determine if your dog has joined the club for the fat dogs.

If there is a problem with weight gain, you can usually trace it back to you. Yes, you. But of course, your dog hasn’t yet to figure out how to open the fridge. Therefore, if your dog is gaining more weight than what is considered healthy, then it is most likely because you are feeding him too much. And if it’s not you, then it could be other family members who can’t resist that teary-eyed look your dog likes to make when he wants something. Whichever the case, it is important to cut back on your dog’s food consumption.

Jeremiah O’Connell has put together 10 Gourmet Dog Recipes, 7 Dog Health
Tips, A Dog Training Video and 7 Ways to Spoil Your Dog for Absolutely Nothing!

So head on over to http://ChummyDog.com
an pick-up your Free Homemade Natural Dog
Treat Recipes
today - before he comes to his senses :)

Relationship Building for Long-term Repeat Business


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Most business owners, along with most salespeople, understand the value of relationship building in securing customer loyalty and consistent long-term repeat business. Unfortunately, many are not aware of the ‘cornerstone technique’ that must be present to sustain this ongoing loyalty.

It forms part of, the all important, integrity issue. I am not referring to what most people consider when the think of integrity, which is often equated with ‘honestly’. However, it is very closely related. I am referring to ‘consistency of behavior’ when interacting with the repeat customer. Why do I call this the ‘cornerstone technique’?

The main reason most people repeat any behavior, including spending their hard earned money, is because it makes them feel good. Any change that may damage that ‘feel good’ experience for the customer can put their ongoing continuing loyalty in doubt.

Let me offer a simple example of what I’m describing. Let’s say that you frequent a local coffee shop a couple times a week.

You like their food, their coffee is ok, but it’s not your favorite blend and they are a little expensive compared to the other coffee shops in the area. However, the decor is fabulous, it’s very neat and clean, it’s a family business with the owner behind the counter interacting with virtually every customer in a friendly manner and you feel good going there.

Then you drop in two or three times in a row and notice that the owner isn’t smiling or interacting anymore. You aren’t feeling as special or appreciated as you once felt. Suddenly, the ‘feel good’ goes away and you now just see the higher prices and the fair coffee. If the good feeling can’t be restored quickly, chances are that you will find a new coffee shop to frequent.

Master salespeople are part of the ‘feel good’ experience for their customers. Try to maintain ‘consistency of behavior’ at all times. You will keep more of those hard earned customers.

We offer complete, powerful and very affordable computer based Mastery sales training for company and educator use. Available at http://www.sellingatmastery.com/

Individual salespeople wishing to Master their selling skills and those wishing to learn how to sell at mastery are invited to please visit http://www.salestraininghere.com/

Both sites offer free valuable training bonus resources just as a thank you for stopping by.

There is a very lucrative affiliate offer that you will want to check out because getting paid is good!

We proudly offer a no nonsense risk free guarantee.

If you are serious about improving your sales results, earning more money and boosting your customer satisfaction record, you can’t afford to pass this opportunity up. Please visit us now! Get paid more, more often!

Calling Cards with Connection Fee - Estimate Before Rejecting


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You decided to purchase a phone card on-line. You make suitable request through calling card search box on tried web site. In reply a seller offers you as a rule a few phone cards for given destination and information on each card, including nominal prices, rates, options, extra fees, etc. Among of cards offered there are ones with connection fee.

This kind of extra fees is charged anytime there is a connection. It does not matter an answering machine gives a reply or the call is routed to a voice mailbox or the customer has not really uttered even a single word. But there is no connection fee charged if there is no answer.
This fee ranges from $0.50 to $2.25. It is unknown what services the fee is charged for. It arouses desire to reject this product of telecommunication industry immediately. But do not hurry to do it.

Pay attention to that sometimes cards with connection fee have the lowest rates. Take advantage of this circumstance. But first of all, estimate the phone card you have in view. Do it on basis info given by a seller.

All you need is to estimate two quantities:

  1. Maximally admissible number of phone calls. In case of exceeding this number the calling card loses its lowest rate advantage.
  2. Average duration of a phone talk.

Thus, in order to use the lowest rate advantage fully, you must make (quantity # 1) phone calls, which will have duration (quantity # 2) minutes on an average.

Quantity # 2 is critical. If its value is in the reasonable limits and satisfies you, then the phone card is good. If a phone talk’s average duration is 150 minutes, for example, then reject this card and view other variants. You can be guided by quantity # 1 when using the chosen prepaid calling card with the largest advantage.

Note: average duration of a phone talk does not depend on a nominal price of card, and the number of phone calls depends. It means that the price does not influence on the estimation result.

Albert Popov is a webmaster of International Phone Card Review.

To learn more and estimate prepaid calling cards visit http://www.evocallus.com/

Potty Train My Dog


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Owning a dog means you have to learn how to potty train. You might have already done this with your children. You will find that to potty train a dog can be a lot more difficult.

Obviously you should potty train a puppy as opposed to an adult.

A young dog needs to pee and poop about 15-20 minutes after eating or drinking. Remember this because if they do it after this time it’s your fault.

You cleaning up all the time is bound to make life crappy (no pun intended).

Yelling and hitting are not going to help because of the dog’s attention span. Even if you show him the mess, he won’t know what’s happening.

Here are the basic steps:

  • First your puppy needs to be taken to same spot to use the bathroom every time. This will help your dog realize there is a time and place for everything.
  • Take them out at the same times everyday. When he wakes up, after any meals, and before bed.
  • Pay attention to your dog for signs that he wants to use the bathroom.
  • Every time you are about to go outside use the same phrase. Something like; “Want to go outside and poop.” Your dog will start to wait until hearing these words to relieve him self.
  • Patience is a virtue. If your puppy makes a mess ignore and clean it up. He will change.
  • Do not forget to praise your dog for following instructions.

Sometimes you will have problems because of your dog’s aggressiveness. This means you need to get professional help, or buy a helpful book.

Sean has been a writer for 10+ years and is knowledgeable in many different areas.
Sean Winter is also creator of Pets, Pets, and more Pets

Hiring Pros For Your Home Addition


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So, you want more room but you love your house? Many homeowners with this problem choose to build additions to their homes instead of purchasing new ones.

Hiring a builder or general contractor to complete your home addition is not always an easy task. There are several factors that make the decision tough.

First, there are many people out there who call themselves General Contractors, Builders, and Construction Companies. Look under ‘Builders’ or ‘Contractors’ in the phone book and you will see what we mean…there are tons of professionals listed in each area. Also, there are unadvertised pros that are out dropping business cards and trying to get customers to hire them to do their additions. Many times these are individuals who work at various other construction jobs, but offer their services on the side.

Second, there is significant cost involved with a house addition. You are talking about substantial risk when you hire a pro to build your addition, so there is extra pressure to make sure you hire the right company.

Finally, adding a home addition is a large and complicated project. Therefore, the variation and range of the bids companies submit can be large. You could see estimates that vary by as much as $10,000-$30,000 (or even more) depending on the job.

So what do you do when looking for a professional to build your home addition?

We recommend:

- Asking your friends and neighbors to see if they have had good or bad experiences with local contractors. Simply knowing that another person has had a good experience with a builder prior to calling them lessens your chance of hiring a problem.

- If you have the time, call a few contractors to look at your house and give you an estimate on a home addition. This will help you determine fair market price for your job. This does not mean you should always go with the lowest price, you should go with the company you feel most comfortable with and who you feel will do the best job. If an individual is offering a real low price you should ask yourself “why?”.

- Determine what it is you want your home addition to be. Is it a new bedroom, a new family room, or a finished basement? Have a general idea of what you want and what you can afford before calling a pro.

- Many people will convince you that, because you have increased your home’s value, you will get the money spent on a home addition back when it comes time to sell your house. This may be true…but be cautious. A large addition may price your house out of your neighborhood. This means you may not be able to list your house for the price increase you want because it makes your house way more expensive then the ones in your neighborhood. You need to determine if your addition is a good financial move, or if it would be better to simply move into a bigger house. A real estate agent can help you determine this.

- Depending on the size of your project you may need to talk to an architect or structural engineer to decide if you need plans drawn up, or if your existing house can structurally handle the addition you want to build. Your contractor should be able to help determine the need for this help.

- If you are building second story additions over existing areas of the house it is highly recommended that you seek out a structural engineer to determine if this is possible.

- You should use a licensed general contractor.

- Make sure the company or individual is bonded and has insurance. You could be held liable for a worker’s injury at your house. Also, if a mistake was made and your house is now a disaster you need to be sure that the contractor has the available insurance to pay for the damage repair. That is why insurance and bonding is so important. As mentioned above there are many fly-by-night contractors that may not be insured. Ask them for proof of insurance before they start your home addition.

- Be very specific in regard to communicating what you want your addition to be. In order for the company to provide you with an accurate estimate you need to be clear with your expectations. Do you want high end materials, crown molding, and granite countertops? This will all affect price.

- If your job is large, make sure you determine a payment schedule upfront.

- Always get a statement of work to be performed in writing. Keep this filed away. Make sure the statements clearly describe what work is to be completed.

- Ask if the home addition work comes with guarantees. Make sure you get these things in writing. These are all factors to weigh when looking at the total estimates left by different house addition pros.

- Check in on your home addition progress regularly…try to catch potential problems or misunderstandings early so that the situation can be corrected.

- If the pro that does your home addition does a great job tell them you will recommend them.
Good luck with building your house addition! For more information see Home additions in Raleigh-Durham or anywhere

Helpful hints, tips, and articles to help you hire great contractors and avoid nightmares.

Jim works for The Super 7- a company dedicated to helping homeowners search for, and hire, good home service contractors. More information on this effort can be found at Raleigh-Durham house addition info.

6 Of The Most Popular Working Dogs


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When you hear the term “working dogs”, what comes first into your mind? You may think of a canine that does more than just barking at strangers who stay close at your yard or those that do more than just stay and hang out at your house all day. What about those dogs which get in the car when you drive to the office? Well, to some degree working dogs do more than just those things mentioned above.

The working dogs, as the name implies, are those that perform tasks more valuable than what humans can do. They are trained to perform roles and responsibilities like taking care or protecting a family or a property, guiding people with disabilities, guarding flocks and herds from harmful intruders, and even catch criminals and other felony makers. There are a lot more tasks that the working dogs are capable of doing provided that they are trained properly, and it is for such capabilities basically that working dogs are considered throughout the world as “amazing animals”.

Names Associated with Working Dogs

The working dogs generally come in massive numbers. They are often categorized according to the nature of work they are trained to. The most popular working dogs include the following:

#1 - Therapy Dogs: Trained to visit people with physical or emotional problems. They are invited and sent for therapeutic effects.

#2 - Rescue Dogs: Help people who are in tough situations like those who are in water after a boat accident or disaster.

#3 - Herding Dogs: Trained to guard flocks and herds from any dangerous attacks.

#4 - Hunting Dogs: They assist hunters in tracking and finding games. Many of the hunting dogs often fight with bears, lions, tigers, and other wild beasts.

#5 - War Dogs: These are the breeds used for armed forces. They take roles similar to that of the civilian working dogs, but all are geared toward military sake.

#6 - Detection Dogs: Assist people in finding traces of bombs, or termites in a home. They also work to detect chemicals and other harmful substances in luggage and other objects or areas.

The working dogs can also be considered as assistance dogs, search dogs, sled dogs, mascots, tracking and fighting dogs, guard and police dogs, and cadaver dog.

How do Working Dogs Perform Their Roles?

Naturally, dogs have the innate capability to find things. They use all of their senses to find a specific object or a person, and this can be enhanced with proper and thorough training.

So to make working dogs much effective for doing all the tasks assigned to them, they should always be practiced. The good thing about them is that they love their work knowing that they were born to do so.

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Positive Attitude - Can It Make or Break Your Success


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Does positive attitude make or break your success? This is the question that I believe that you will ask yourself. You have heard from many people that having a positive attitude will help you to achieve a lot of things, This is true but it is not 100% correct. Do you know that there are some people who have positive attitude but they never achieve the goals that they want to achieve? What are the reasons? There are 2 of them. The 2 are:

1)-Procrastination: You can have all the positive thinking in the world thinking that you will one day be able to reach your goal. But if you like to procrastinate and do not take massive action, having a positive attitude will not help at all. Positivity must be grounded in reality or the result may be to create false optimism that is counterproductive and off-putting. The key here is to get rid of the lazy and procrastination habits that will kill all your dream and to start taking massive action.

2)-No Determination: You can have a very positive attitude in your mind and you will think that you will be able to achieve your goal. You are very motivated at the beginning thinking that you will not give up. The real test come when you start to face some problems and difficulty. This is the crunch time when it will really test you on whether you will still be able to maintain a positive attitude or not. For those that cannot maintain, the first things that will come to their mind is to just give up. Once they give up, their dream also disappears.

Having a positive attitude is still important in whatever things that you do. But the main thing that you must know is that you must always make sure that positive thinking will always comes to your mind and you will take massive action and promise yourself to never ever give up. When you are able to do the above things, having a positive attitude can be a very useful tools which will help you a lot in your life.

Zack Lim is the owner of http://self-improvement.atspace.com providing information on positive attitude. To get Free “7 Days to Positive Thinking” course, go to http://self-improvement.atspace.com This article is free for republishing by visitors provided the resource link is retained

How to Determine The Best Web Host For You


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Web hosting is an invaluable tool for both business and personal use. Hosts allow you to use their servers to house your website(s). The web host may also offer tools and utilities to help your site stay operational and interactive. However, you ask yourself, what host is suitable for my website or business? Is this host beyond my budget requirements? What tools do they offer? What does my website need?

Before You Decide

You must determine the needs of your site. Consider how many pages your site is. Also, Make sure you have all of the products you are going to offer to potential customers set up on the site. This will determine how much space is needed for your website. When you are searching for a host, you may want to look at each site carefully and consider what they are offering. Once you have narrowed your search to say, ten (10) web hosts contact them and relay your website’s needs to them. Ask about their up-time percentage. Make sure they have a high rate such as, 99.9%. There is nothing worse than a server going down while your site is involved in a transaction.

Consider Your Budget

If the web host offers their plans on a yearly basis, make sure you are ready to pay the fees they ask for. Be sure to calculate the cost for each site. Carefully compare each web host’s service accordingly. Make sure you ask the web host about pricing. Make sure you ask about their money back guarantee. Even if it is displayed on their website, it is always vital to make sure. What they say in email, phone conversation and live chat, must be in harmony with what is displayed on their site. Navigate the provider’s website for their frequently asked questions. Check for the tools they offer like control panel, Elefante (script Installer), Site Builders, Email (if needed), scripts etc. If there is something you do not understand on their site, ask as many questions as possible. The answer of the host gives you will dictate whether you should consider them or not.

Where to find a web host

There are many website where you can find web hosts that offer what your site needs. Consider these options below to start. The websites below will help you begin your search.

Forums:

http://www.hosthideout.com/

Go to the offers section of each forum. There you will find a good start to your search. When considering these resources, ask about the popularity and services of a particular web host. Word of mouth is bet when a customer has used the services of the web host. Each person may tell you whether to avoid that particular host or not. Also, when browsing the forums, look at the participation of the web hosts themselves. Pay attention to how they respond of each member. Why not ask them a few tough questions? Test the waters a bit.

Directories:

http://www.hostingcatalog.com/

http://whreviews.com/

In conclusion, a business must consider what the site needs before choosing a web host. Also, you need a set a budget in order to price each host. Navigate each site for customer service; frequently asked questions, site reviews and money back policies. We wish the best in your web host search.