For the first time since the Industrial Revolution there are four different generations with four different approaches to the world of work. These differences can be of value to the organization OR it can create great conflict within the workforce.
The first step in utilizing these differences and minimizing conflicts is to understand the differences. Following is a brief recap of each generation:
VETERANS (1922-1943)
–Defines workplace based on military or church hierarchy.
–Respect for authority with clear privileges given to each level in the organization.
–Expect and deliver no-nonsense performance.
BABY BOOMERS (1943-1960)
–Self-esteem and happiness are driving factors.
–Driven by passion and need to make a difference.
–Desire social/team environments with personal recognition for their hard work.
–It they believe in the vision of an organization, they will give 110% of self in hours and commitment. (If they don’t, watch out.)
–Invented the 60-hour workweek and “thank god it’s Monday”.
GENERATION X (1960-1980)
–Desire independence and “hands off” management.
–Demand balance between personal life and career.
–See themselves as an equal player to ALL ages.
–Desire to be evaluated by merit not seniority
–Respect comes from competency NOT hierarchy.
NEXTERS (1980-current)
–Expect economic prosperity.
–Recognize they are in high demand because there are not enough of them.
–Used to a global world.
–Technologically very savvy.
–Can access and use information and knowledge quickly.
–Will value new knowledge and a quick paced environment.
As you review the differences, you can see the challenges of mixing the various mindsets within one organization. Awareness allows the players to identify the differences and proactively work towards positive conflict resolution.
Cheryl Leitschuh, Ed.D. is a coach and consultant creating environments of success for individuals, teams and organizatons.
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