Packing a Punch in Your Mortgage Broker Marketing Tools
Are your mortgage broker marketing tools bringing you the attention you need? If you aren’t getting a responses or sales, it could be that your marketing tools lack the sparkle to attract your prospects attention. Fortunately, by following just a few easy tips, you can retool your marketing efforts and client approach to capture the attention of your prospects and get the response you need.
Tip #1 - Headlines Draw in Readers. Regardless of your marketing material (letters, postcards, ads, etc.), a headline grabs attention. Headlines are teasers that get the reader thinking. The best headline tells the reader the benefit they’ll get by reading more. Who doesn’t want to read something that will help them? Some examples of headlines with benefits are, “4 techniques to protect your credit score” or “3 steps to reduce your monthly bills”. Make sure a headline is on all of your marketing materials.
Tip #2 - Toot Your Own Horn. When you do something right, make sure the client knows about it. There’s a lot going on behind the scenes - sometimes the client doesn’t realize how hard you are working to help them. They will never know if you don’t tell them. You can educate the client without seeming like a braggart. For instance, “The financing on this loan was touch and go, but I was able to show the lender that your credit has improved in the last two years.” Let the client know just how valuable you are as a mortgage professional.
Tip #3 - Mind Your Manners. Your mother always told you to write thank you notes. Little did she know how important it could be to your business today. A hand-written thank you note could do more to bring in repeat business than any other marketing tool. A thank you shows clients that you appreciate them. You spread good will every time you give a thank you, whether it’s to clients, to underwriters that help you out quickly, to processors that speed through applications, or realtors that give referrals. A thank you note shows that you are a caring individual.
Tip #4 - Strive to be Better. Even the best run machine runs better with regular maintenance. Your goal should be constant improvement throughout your business process. If you are doing something well, what could you do to be even better? If you can implement one small change a day, you’ll have completely restructured and improved your business in a couple of months. For instance, attend a conference on improving marketing, show testimonials from clients on your materials, personalize your email signature, add consumer help links to your website. Find ways to constantly improve and continually add value to your services.
Tip #5 - Look for Inspiration. Lots of other businesses are great at adding innovations to their services. Don’t be afraid to adapt their ideas into your own business, especially when it makes you stand out amongst other mortgage brokers. Think about the services other business use, and how you can adapt them to the mortgage industry. For instance, some booksellers send out an email with a notice of the hot, new bestseller. Why not send out daily rate information to clients that request it? How about a checklist for clients for post-closing, or maybe a daily email to inform them as their loan processes? Think about ways that you can add additional service to your clients.
Your mortgage broker marketing tools are critical to your success. Your marketing efforts bring the attention of prospects and clients to your services. With the right marketing, you’ll have prospects lined up around corner.
Jeffrey Nelson helps loan officers increase loan originations by getting referrals from real estate agents.
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